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1. Starting the journey
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2. Grammar Essentials: Sharpening Your Basics
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2.1 Subject-Verb Agreement
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2.2 Articles and Determiners
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2.3 Mastering Tenses
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2.4 Gerunds and Infinitives
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2.5 Perfecting Punctuations
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2.6 Reading suggestions
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2.7 Grammar Practice Exercises
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Grammar Practice Exercises: Check Your Responses.pdf
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2.8 Track Your Progress
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3. Introducing Yourself with Confidence
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3.1 Exchanging Greetings
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3.2 Joining a New Workplace
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3.3 Introducing Yourself Clearly
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3.4 Getting to Know Your Colleagues
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3.5 A Typical Day at Work
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4. Making Requests Professionally
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4.1 Crafting Polite Requests
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4.2 Asking for Help
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4.3 Requesting Collaboration
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4.4 Requesting for Clarification
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4.5 Responding to Requests
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4.6 Managing a Busy Day
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4.7 Practice Prompt
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5. Handling Professional Phone Calls
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5.1 Speaking Professionally on the Phone
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5.2 Coordinating Via Calls
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5.3 Handling Difficult Phone Conversations
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5.4 Clear and Simple Communication
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5.5 Video Call Etiquette
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5.6 Practice Prompt
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6. Managing Meetings Effectively
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6.1 Coordinating Successful Meetings
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6.2 Communicating Ideas Effectively
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6.3 Responding to Disagreements Politely
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6.4 Asking for Follow-up
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6.5 Rescheduling a Meeting
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6.6 What to Avoid in a Meeting
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6.7 Practice Prompt
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6.8 Track Your Progress
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7. Giving and Receiving Feedback
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7.1 Delivering Feedback Professionally
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7.2 Using Persuasive Language and Tone
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7.3 Keeping an Open Mind during Dicussions
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7.4 Practice Prompt
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8. Maintaining Professionalism in Casual Conversations
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8.1 Making Small Talk Professionally
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8.2 Networking Within the Workplace
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8.3 Making Conversations Count
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8.4 Maintaining Respect in Conversations
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8.5 Casual Chats: What Not to Say
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8.6 Common Idioms in Professional Settings
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8.7 Practice Prompt
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9. Closing the Loop: Key Takeaways
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9.1 Confidence is the key
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9.2 Assess yourself
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9.3 Building Habits for Success
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9.4 A Way Forward
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10. Assessment and Certification
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English Essentials for Workplace Communication
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