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Lessons
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English Essentials for Workplace Communication
  • 1. Starting the journey
    • 1.1 Introduction and Setting Expectations
  • 2. Grammar Essentials: Sharpening Your Basics
    • 2.1 Subject-Verb Agreement
    • 2.2 Articles and Determiners
    • 2.3 Mastering Tenses
    • 2.4 Gerunds and Infinitives
    • 2.5 Perfecting Punctuations
    • 2.6 Reading suggestions
    • 2.7 Grammar Practice Exercises
    • Grammar Practice Exercises: Check Your Responses.pdf
    • 2.8 Track Your Progress
  • 3. Introducing Yourself with Confidence
    • 3.1 Exchanging Greetings
    • 3.2 Joining a New Workplace
    • 3.3 Introducing Yourself Clearly
    • 3.4 Getting to Know Your Colleagues
    • 3.5 A Typical Day at Work
  • 4. Making Requests Professionally
    • 4.1 Crafting Polite Requests
    • 4.2 Asking for Help
    • 4.3 Requesting Collaboration
    • 4.4 Requesting for Clarification
    • 4.5 Responding to Requests
    • 4.6 Managing a Busy Day
    • 4.7 Practice Prompt
  • 5. Handling Professional Phone Calls
    • 5.1 Speaking Professionally on the Phone
    • 5.2 Coordinating Via Calls
    • 5.3 Handling Difficult Phone Conversations
    • 5.4 Clear and Simple Communication
    • 5.5 Video Call Etiquette
    • 5.6 Practice Prompt
  • 6. Managing Meetings Effectively
    • 6.1 Coordinating Successful Meetings
    • 6.2 Communicating Ideas Effectively
    • 6.3 Responding to Disagreements Politely
    • 6.4 Asking for Follow-up
    • 6.5 Rescheduling a Meeting
    • 6.6 What to Avoid in a Meeting
    • 6.7 Practice Prompt
    • 6.8 Track Your Progress
  • 7. Giving and Receiving Feedback
    • 7.1 Delivering Feedback Professionally
    • 7.2 Using Persuasive Language and Tone
    • 7.3 Keeping an Open Mind during Dicussions
    • 7.4 Practice Prompt
  • 8. Maintaining Professionalism in Casual Conversations
    • 8.1 Making Small Talk Professionally
    • 8.2 Networking Within the Workplace
    • 8.3 Making Conversations Count
    • 8.4 Maintaining Respect in Conversations
    • 8.5 Casual Chats: What Not to Say
    • 8.6 Common Idioms in Professional Settings
    • 8.7 Practice Prompt
  • 9. Closing the Loop: Key Takeaways
    • 9.1 Confidence is the key
    • 9.2 Assess yourself
    • 9.3 Building Habits for Success
    • 9.4 A Way Forward
  • 10. Assessment and Certification
    • English Essentials for Workplace Communication
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Bangladesh Youth Leadership Center (BYLC), the country's first leadership institute, exists to build connections among youth from diverse backgrounds, equip them with leadership skills, and enable them to have high impact in public, private, and civil sectors. All our efforts aim to strengthen prosperity, justice, and inclusiveness in societies worldwide.

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