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Introduction to Negotiation
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Course Outline
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Two Factors
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BATNA
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Reservation Price (RP)
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Making Concessions
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The Other Tactics and Example
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Two Types of Negotiation Mindset
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The Issue of Power in Negotiation
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Dealing with Irrational or Illogical Negotiator
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Reputation and Ethics
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Factors Influencing a Win-win situation
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Value Creation
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Conclusion
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Assessment and Certificate
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